One extra signed case a month pays for the whole system.
After-hours intake for DUI arrests, accidents and divorce calls: the case is qualified, the conflict check is run, the consult is booked and the retainer goes out for signature before you wake up. On top of Clio, MyCase, PracticePanther or Filevine. It never gives legal advice, by design.
A 30-minute walkthrough built around your practice areas. Nothing to install.
Every missed intake is a $50,000 case at the next firm.
Your paralegal is in a deposition. The intake form takes three hours. The consult got rescheduled twice. Meanwhile a serious injury case just hit voicemail. The system picks up in seconds, qualifies the case, runs the conflict check, sends the retainer and books the consult, before the prospective client calls the next firm down the page.
NorthCore Labs works on top of the case management software you already use. Intakes, signed retainers and document status are written into your system; nothing lives somewhere your staff has to check.
We work the whole journey, not just one step.
One connected system across the whole client funnel, from the first inquiry to the follow-up after the visit, so no inquiry, booking or repeat visit slips through.
Capture
Calls, web forms and referrals, after hours included.
Answer
Picked up in seconds, with a crisis-appropriate script.
Qualify
Case type, date, jurisdiction and statute captured.
Check
Names run against your client and matter roster.
Book
The consult on the right attorney's calendar.
Sign
The retainer sent for e-signature in the same call.
Chase
Documents requested, followed up, and escalated.
Everything your front office does, handled.
Six pieces. Each stands on its own and gets stronger with the others: one system, one record, across the whole firm.
24/7 intake
Arrests and accidents do not keep business hours. Every call answered in seconds, intake details gathered while the paralegal sleeps.
Conflict and jurisdiction check
Parties run against your existing client and matter roster before a consult is booked. Conflicts route to attorney review instead of the calendar.
Bilingual intake
English and Spanish from day one, detected and switched mid-call, with notes translated for staff.
Retainer and e-signature
Once qualified and cleared, the retainer goes out for signature in the live call, from your template, with the payment link.
Document chase
Clients pinged, holdouts escalated, files arriving clean without anyone hating their inbox.
Slack, and one page of numbers
Signed cases, consults and pipeline, a slash command away.
The jobs it runs, one at a time.
Hand it one task. When it runs that task the way you want, it takes the next. It does not opine on strategy, settlement value or the merits of a matter.
24/7 intake receptionist
Every call answered, urgent cases routed to the on-call attorney.
Case qualification and conflict check
Type, parties, jurisdiction, statute; conflicts flagged.
Bilingual intake
English and Spanish, plus other languages on request.
Retainer and e-signature
Sent in the call, signed before the hang-up.
Consultation scheduling
Right attorney, right block.
Document request follow-up
Three touches, then escalation.
Lead reactivation
Dormant prospects from the last 3 to 18 months, worked.
Review requests
Sent after the matter closes, to the clients who had a good outcome.
Every message goes out from your own registered number under a carrier-approved campaign. Written confidentiality terms aligned with attorney-client privilege apply to everything we touch.
No new software to learn. The whole business on one page.
Two questions every owner asks and almost nobody can answer quickly: how did the month actually go, and can new clients find me. Both live on a private page you open on your phone, and in Slack.
No CRM to learn. Ask in Slack and get the answer back in seconds. Every number comes from the same record the system writes to.
Figures shown are illustrative of the report format, not results for your firm.
The wins land differently depending on where you sit.
Partner
Signed cases and pipeline on one page.
Paralegal
Intake time per matter drops from hours to minutes.
Associates
Clean files without chasing them.
The firm
After-hours leads stop becoming someone else's referral.
These are published figures about the category, not projections for your firm. What a system changes for you depends on your market, your offer and your volume; we'll work through what's realistic on the call.
What the businesses we build for say.
Real clients, quoted with permission.
“I can't recommend NorthCore Labs enough. Over the past 2 years I have been working with Will and the team, and the systems that they put in place are a huge reason I have been able to scale to 3 locations and 7 providers and counting. I was hesitant and skeptical at first, but they have gone above and beyond.”
“I have been in the aesthetic space for 6+ years now and hopped around to 3 different EMRs in that time, trying to find one that actually did everything I needed and wouldn't break the bank, until I came across NorthCore, who has completely transformed my digital presence and systems. You really get amazing support from them. 10/10.”
“I started my practice in 1989 and was featured in a magazine for being one of the first practices to be on the world wide web. What NorthCore has done has been quite amazing. They are very sophisticated when it comes to tech and have made my day to day a whole lot easier. I had my best month ever just 2 months into the program, and they did it without marketing.”
“Just want y'all to know, it's truly working. It's all truly working. I can't believe it.”
“I bought this HVAC company through the help of an ETA fund and was connected with NorthCore Labs early in our acquisition. I've ran and exited 3 companies now and thought I knew business until these guys came along. The business landscape is changing; automations are able to drive more and more of the business. After their first phase of integrations we knew these guys were someone we'd use forever. These guys are the real deal.”
These are individual experiences shared by clients, not a promise of any particular outcome. What a system changes for your business depends on your market, your offer and your volume.
Built around your firm.
We handle everything. You do not hire anyone, learn any software, or change how you run the firm.
Discovery call
Thirty minutes. We audit how the business takes leads, where the follow-up breaks, and where revenue leaks. You get a straight answer on what we would build first.
Custom build and launch
We build it in your voice, wire it into every tool you already run, and ship the workflows that move the most money first. Scope and timeline are fixed in your agreement before we start.
Ninety-day optimization
We watch every interaction, tune scripts and workflows, and keep going until the numbers move. Then you take the keys or we keep it running, month to month.
We don't move you off your stack.
Bookings, records and notes are written into the system your team already opens every morning.
Before you book.
Does it give legal advice?
No, and that is not a workaround; it is the design. It handles intake, conflict checks, scheduling, retainer execution and document collection. Anything that requires legal judgment is routed to the attorney. Every call is logged and reviewable.
How does the conflict check work?
It qualifies the case (type, parties, jurisdiction) and runs the names against your existing client and matter roster in your case-management system before the consult is booked. If a conflict surfaces, the call is routed for attorney review instead of scheduled.
Can it send the retainer in the same call?
Yes. Once the case is qualified and conflict-cleared, the retainer goes out for e-signature in the live call, from your template, with the fee payment link. Signed cases post into your case management with the engagement letter executed.
Will this work with Clio, MyCase, PracticePanther, Filevine, Litify?
Yes, those plus Smokeball, CosmoLex, Rocket Matter, CARET Legal and Lawmatics. We confirm exact integration points on the call.
Is client data privileged and secure?
We operate under written confidentiality terms aligned with attorney-client privilege. Voice, SMS and document data are encrypted in transit and at rest, and access is permissioned per staff member. State bar advertising rules and TCPA compliance are documented in your engagement letter.
How is it priced?
One build fee, scoped to the pieces you turn on, then optional maintenance. Month to month. You get the exact number on the call.
Law firms systems by location: Alabama · Alaska · Arizona · Arkansas · California · Colorado · Connecticut · Delaware · District of Columbia · Florida · Georgia · Hawaii · all locations